Account Manager

Job purpose:

  • This role is designed to ensure that the many projects conducted within SCS and for SCS clients reach successful outcomes; that milestones are met, resources managed, communication remains consistent and process is followed; that SCS remains at the forefront of knowledge and expertise in all media in order to deliver services unmatched elsewhere
  • The job of an account executive is to quickly grasp each client's goals, and make use of the resources of their agency to build the most effective campaign
  • This role requires industry experience, expertise, and the application of judgment based upon these factors for the creation of successful campaigns for SCS clients

Duties and responsibilities:

  • Research clients' products, services, plans, competitors and target markets
  • Meet clients for briefings and present proposals to clients for approval
  • Brief agency colleagues, and work with them to plan and implement the best advertising solutions for the client
  • Ensure that projects are completed on time and within budget – long hours can happen, and advertising staff are expected to work flexibly to meet project deadlines
  • Identify opportunities to bring added value to the client and agency through expanded scope and services
  • Advertising account executives are office-based though travel for meetings may happen, and staff may be expected to socialize with clients
  • Meeting clients to discuss strategy and report on progress
  • Responding to clients' requests as they arise
  • Taking part in pitches for new contracts
  • Keeping records and handling invoices within the software operating environment of the agency
  • All other duties necessary as directed by management for the successful servicing of SCS clients

The Ideal:
You are someone who:

  • Is skilled at listening to what other people are saying, taking time to understand the points being made, asking questions when appropriate, and allowing others to speak without interrupting them
  • Builds mutual trust and encourages respect and cooperation among team members
  • Inspires loyalty and trust, handles oneself ethically following core values and beliefs
  • Delivers unsurpassed customer service
  • Delivers clear, consistent communication to clients and teammates
  • Demonstrates an agile mindset to embrace, and successfully handle fluid landscapes
  • Quick to absorb and analyze large amounts of information
  • Enthusiastic, energetic and imaginative
  • Approachable, outgoing and diplomatic
  • Able to present ideas with conviction
  • Highly organized and flexible
  • Adept in Excel and budget management
  • IT literate
  • Comfortable working as part of a team
  • Skilled at negotiating and motivating others
  • Demonstrates awareness of the holistic business situation
  • Works until the work of the moment is done – may be after hours and occasionally needed on weekends
  • Demonstrates diplomacy and patience when it comes to challenging situations with internal and external teams and stakeholders
  • Demonstrates superior prioritization skills and ability to change focus rapidly within a given day – there will usually be too much work to get done at any given time, but it all eventually needs to get done
  • Has ability to develop creative solutions to problems in relation to tactical and strategic budgeting


  • Strong communication skills and attention to detail
  • Minimum four years client services experience
  • Must have experience with best practices in account management


  • Compensation based upon experience
    • Position is exempt and salaried
    • Position is full-time
    • Position offers all other benefits as defined in SCS employee handbook
  • Annual review

To be considered, please email cover letter and resume to

Schiefer Chopshop is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected status.